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Terms & Terms & Conditions —
Everything, clearly

By using the acm365 website or mobile app (including acm365.org), you are deemed to have accepted these Terms and Conditions. It is your responsibility to read them in full before accessing the platform.

Acm365 is an internationally licensed online Sports Betting and casino platform. All services provided are for entertainment purposes only and are used entirely at your own risk.

These Terms and Conditions are also available in English. In the event of any discrepancy, the English version shall prevail. However, the translated version is kept up to date for the convenience of Bangladeshi users.

To open an account with acm365, the following conditions must be met:

• Minimum age 18 years Accounts found to belong to minors will be closed immediately, and any deposited funds may be forfeited.
• A single person may hold a maximum of one manage your account. Creating multiple accounts is strictly prohibited.
• All information provided at the time of registration must be truthful, accurate, and complete.
• The account holder is solely responsible for the security of their account.

You are responsible for keeping your password confidential. If you suspect unauthorized access to your account, notify the acm365 support team immediately. The account holder is liable for all activity carried out through their account.

Deposits and withdrawals on acm365 are easy via Mobile Banking, Nagad, and Rocket. Full details of our transaction rules are outlined below:

• Minimum Deposit: BDT 200
• Minimum Withdrawal: BDT 500
• Deposits are typically credited to your account within 1–5 minutes.
• Withdrawal requests are typically processed within 15 minutes; during peak times, this may take up to 24 hours.
• Withdrawals will be sent to the same mobile number used to register the account.

Acm365 does not charge any transaction fees. However, your mobile banking operator may apply their own charges, which are solely your responsibility. For any transaction issues, our 24/7 support chat is available to help.

Acm365 offers a range of attractive bonuses and promotions for both new and regular members. Please read the specific terms attached to each bonus carefully before claiming.

• For all bonuses, Wagering Requirement applicable — meaning you must place a specified amount in bets before withdrawing your bonus.
• The wagering requirement for the welcome bonus is generally 10–30 times the bonus amount.
• A bonus offer may not be used more than once by the same person, household, device, or IP address.
• Bonus funds may only be used to bet on specific games or markets, as stated on each offer's detail page.
• If wagering is not completed within the specified time limit after receiving a bonus, the bonus will be forfeited.

Acm365 reserves the right to modify, suspend, or cancel any promotion at any time. For the latest updates on active promotions, Promotions Page View.

Please familiarise yourself with the following rules before placing any bets on acm365. These rules apply to all sports and casino games:

• Once a bet is confirmed, it cannot be changed or cancelled — unless a cash-out option is available, in which case that may be used.
• Odds and markets update in real time. The odds displayed at the moment your bet is confirmed are final.
• If a bet is voided due to a technical issue, the full stake will be returned.
• If an event is cancelled, the stake for that bet will be refunded.
• If a bet is accepted at an incorrect odds due to a system error, acm365 reserves the right to void that bet.

Each sports event and casino game has its own detailed rules, available on the respective game or event page. For any clarification, please contact our support team.

Acm365 is committed to maintaining a fair and safe platform. The following activities are strictly prohibited:

• Creating multiple accounts or using another person's account.
• Placing bets using automated bots, scripts, or software.
• Abusing the bonus system or claiming the same bonus more than once.
• Using the platform for money laundering or any illegal transfer of funds.
• Attempting to gain unauthorized access to another member's account.
• Participating in match-fixing or any corrupt activities.

Acm365 uses advanced technology to detect suspicious activity. If an account is suspended, the account holder has the right to appeal. Please contact the support team to do so.

Acm365 treats the protection of user personal data as a top priority. Information collected at registration is used solely for platform service improvement and identity verification.

• Personal information is never sold or shared with any third parties.
• All transactions are secured with SSL encryption technology.
• Information may be shared with regulatory authorities where required by law.

For more details, visit our Privacy Policy View page.

Acm365 believes betting should be a form of entertainment — not a source of addiction or financial hardship. That is why responsible gaming is a core part of our values.

• Deposit limits, session limits, and self-exclusion options are available.
• Please avoid betting beyond your means.
• If you notice signs of gaming addiction, please contact the support team immediately.

If you have any concern or complaint, please contact the acm365 support team first. We aim to resolve all issues within 72 hours.

In matters of dispute resolution, acm365's decision shall be considered final. However, a neutral investigation will be conducted for any serious complaints.

Acm365 reserves the full right to change, add to, or cancel these Terms and Conditions at any time. For significant changes, we will endeavor to notify registered members in advance.

Please check this page regularly and take note of the last updated date. Continued use of the platform will be taken as acceptance of the latest terms.